Privacy Policy

Refund & Return Policy for DaisyDay.in

Welcome to DaisyDay.in! We are dedicated to offering you the finest leather goods through our online platform. Our products are crafted with care, reflecting our commitment to quality and excellence. As you choose to shop with us, it’s important to understand our policies regarding refunds and returns. Please review the following terms carefully before making your purchase.

Order Payment Policy

Prepaid Orders Only: All orders placed on DaisyDay.in require prepayment. We do not offer Cash on Delivery (COD) to ensure a smooth and secure transaction process.

Return Policy

General Returns: We take pride in the quality of our leather goods. However, we understand that issues may arise. Please note that returns are only accepted under specific conditions:
- Stitch Damages: If you receive a product with stitch damage, we are happy to accept a return. Stitch damage refers to any issues with the sewing or construction of the product that affects its usability or appearance.
- Process for Reporting Damage: To initiate a return for a damaged product, please contact our customer service team within 48 hours of receiving your item. Provide a detailed description of the issue, along with clear photographs evidencing the damage. Our team will review your claim and guide you through the return process.
Non-Returnable Items: Apart from stitch damage, products are otherwise considered final sale. This includes, but is not limited to, dissatisfaction with color, texture, or fit. We encourage customers to review product descriptions and sizes carefully before making a purchase.

Refund Policy

Refunds for Damaged Products: Upon successful return and inspection of a damaged product, we will offer a replacement of the item. If a replacement is not possible, we will process a refund to your original payment method. Please allow up to 14 business days for the refund to be reflected in your account.
No Refunds for Non-Damaged Goods: As all sales are final, except in the case of stitch damage, we do not offer refunds for change of mind, incorrect sizing choices, or other non-quality-related issues.

Shipping Returns

Return Shipping: Customers are responsible for return shipping costs for products with stitch damage. We recommend using a trackable shipping service to ensure the safe return of the item. Shipping costs are non-refundable, and any shipping cost associated with your order will not be included in your refund.

Contact Us

For any questions regarding our policies or for assistance with a return, please contact our customer service team. We are here to help ensure your shopping experience with DaisyDay.in is pleasant and satisfactory.